Thursday, November 16
Wednesday, November 15
Smartphone switching
Okay, so for about a year and a half now, I've been using the Treo 650. It's a nice phone, except that:
A) The battery sucks.
B) Email SUCKS
C) Useability sucks
So recently, I switched to the Blackberry 8700. YES. now THIS is a nice phone. I've never used a Blackberry before, and always looked down on those who do as being "Crackberry" addicts. But now I see why. This is a nice damn phone. Battery life is excellent (lasts about 3 days while using Cell phone and email regularily), bluetooth, and the EMAIL!! OOOOH the email!!! Push technology is so freaking great.
Things I miss:
The IR port.
The extensive amount of Applications for the Palm Platform (although I haven't found a program yet that I haven't found a blackberry equivalent for)
The ability for it to charge from my laptop (Yes, I know some people have done this with their Palm [points to Roesch], but I didn't so I suck okay?)
Auto Sync.
Blackberry 10, Palm 5. 4th Quarter.
A) The battery sucks.
B) Email SUCKS
C) Useability sucks
So recently, I switched to the Blackberry 8700. YES. now THIS is a nice phone. I've never used a Blackberry before, and always looked down on those who do as being "Crackberry" addicts. But now I see why. This is a nice damn phone. Battery life is excellent (lasts about 3 days while using Cell phone and email regularily), bluetooth, and the EMAIL!! OOOOH the email!!! Push technology is so freaking great.
Things I miss:
The IR port.
The extensive amount of Applications for the Palm Platform (although I haven't found a program yet that I haven't found a blackberry equivalent for)
The ability for it to charge from my laptop (Yes, I know some people have done this with their Palm [points to Roesch], but I didn't so I suck okay?)
Auto Sync.
Blackberry 10, Palm 5. 4th Quarter.
Idiot commenting
Okay, so I read ALOT of news, blogs, and websites. As does everyone now adays I suspect, we all read our share of blogs.
So why, when I read stuff like.. Digg, like Slashdot, like the Crazy Apple Rumors site, and any number of other sites that I frequent on a repetative basis, do these damn morons who make the first post, have to announce to the world that they did so?
We CAN SEE IT'S YOUR FIRST POST PEOPLE, QUIT TELLING US. You're killing me.
1. Frist post!! OMGWTF!!!!111!!ponies!!!
Go choke.
So why, when I read stuff like.. Digg, like Slashdot, like the Crazy Apple Rumors site, and any number of other sites that I frequent on a repetative basis, do these damn morons who make the first post, have to announce to the world that they did so?
We CAN SEE IT'S YOUR FIRST POST PEOPLE, QUIT TELLING US. You're killing me.
1. Frist post!! OMGWTF!!!!111!!ponies!!!
Go choke.
Idiot commenting
Okay, so I read ALOT of news, blogs, and websites. As does everyone now adays I suspect, we all read our share of blogs.
So why, when I read stuff like.. Digg, like Slashdot, like the Crazy Apple Rumors site, and any number of other sites that I frequent on a repetative basis, do these damn morons who make the first post, have to announce to the world that they did so?
We CAN SEE IT'S YOUR FIRST POST PEOPLE, QUIT TELLING US. You're killing me.
1. Frist post!! OMGWTF!!!!111!!ponies!!!
Go choke.
So why, when I read stuff like.. Digg, like Slashdot, like the Crazy Apple Rumors site, and any number of other sites that I frequent on a repetative basis, do these damn morons who make the first post, have to announce to the world that they did so?
We CAN SEE IT'S YOUR FIRST POST PEOPLE, QUIT TELLING US. You're killing me.
1. Frist post!! OMGWTF!!!!111!!ponies!!!
Go choke.
Dvorak says something right
John Dvorak finally said something I agree with. Zune will be a flop.
Reading the first sentence of this article is correct as hell.
"If anything is doomed to failure, it is the Microsoft Zune" Go John. (at least on this article)
Reading the first sentence of this article is correct as hell.
"If anything is doomed to failure, it is the Microsoft Zune" Go John. (at least on this article)
Tuesday, November 14
San Francisco
Alrighty, so I'm here in San Francisco. Again.
I like this town, not as much as I like Chicago, but San Fran is cool. I'm staying in Chinatown at the Hilton Financial District. I highly recommend this hotel if you are a Hilton Gold or Diamond member. (and you achieve Executive level floor). I don't know what the regular rooms are like, but the desk in this one is bad ass.
Anyway, so I am teaching this Sourcefire 3D class for my company. I really like teaching. Allows me to interact and share my thoughts on topics with several people. I like being able to get and give opinions about topics with me. Lots of fun.
The new Snort book is coming up. Should be soon. I think everything is being finalized getting ready for print. Go pick up a copy.
I like this town, not as much as I like Chicago, but San Fran is cool. I'm staying in Chinatown at the Hilton Financial District. I highly recommend this hotel if you are a Hilton Gold or Diamond member. (and you achieve Executive level floor). I don't know what the regular rooms are like, but the desk in this one is bad ass.
Anyway, so I am teaching this Sourcefire 3D class for my company. I really like teaching. Allows me to interact and share my thoughts on topics with several people. I like being able to get and give opinions about topics with me. Lots of fun.
The new Snort book is coming up. Should be soon. I think everything is being finalized getting ready for print. Go pick up a copy.
Dvorak says something right
John Dvorak finally said something I agree with. Zune will be a flop.
Reading the first sentence of this article is correct as hell.
"If anything is doomed to failure, it is the Microsoft Zune" Go John. (at least on this article)
Reading the first sentence of this article is correct as hell.
"If anything is doomed to failure, it is the Microsoft Zune" Go John. (at least on this article)
Thursday, November 9
Delta
Following up on my post to Delta: I had someone email me and ask me how it went...
1. They refunded my ticket from ATL to AGS
2. They also gave me 10,000 miles for my problems.
However, I made Platinum Medallion in the meantime, so I don't know if they did all that stuff because I am Platinum now, or were they just being nice.
We'll see how things are different for Platinum. As much as I have flown over the past many years, I have never made Platinum, (I could have done it a couple times, but could never dedicate to one airline). I've have flown (almost) exclusively Delta in the past 9 months, and I have achieved over 85K miles in those 9 months.
I'll probably break 100K by the end of the year.
All I know is, I have a flight booked for my butt to fly to San Francisco on Monday, and I already have a First Class seat. (Delta upgrades Medallion members based on status, ticket fare, standbys...etc.. there's a bunch of criteria.) But I do know that I have the last seat in First Class, which means, when the 3 day marker rolls around for Gold members (Saturday), no Gold members will get upgraded.
So I guess my Platinum Status is paying off already. We'll see if I get my upgrade on my return flight. So for now,
has saved face.
(Image copyright Delta)
1. They refunded my ticket from ATL to AGS
2. They also gave me 10,000 miles for my problems.
However, I made Platinum Medallion in the meantime, so I don't know if they did all that stuff because I am Platinum now, or were they just being nice.
We'll see how things are different for Platinum. As much as I have flown over the past many years, I have never made Platinum, (I could have done it a couple times, but could never dedicate to one airline). I've have flown (almost) exclusively Delta in the past 9 months, and I have achieved over 85K miles in those 9 months.
I'll probably break 100K by the end of the year.
All I know is, I have a flight booked for my butt to fly to San Francisco on Monday, and I already have a First Class seat. (Delta upgrades Medallion members based on status, ticket fare, standbys...etc.. there's a bunch of criteria.) But I do know that I have the last seat in First Class, which means, when the 3 day marker rolls around for Gold members (Saturday), no Gold members will get upgraded.
So I guess my Platinum Status is paying off already. We'll see if I get my upgrade on my return flight. So for now,
has saved face. (Image copyright Delta)
Delta
Following up on my post to Delta: I had someone email me and ask me how it went...
1. They refunded my ticket from ATL to AGS
2. They also gave me 10,000 miles for my problems.
However, I made Platinum Medallion in the meantime, so I don't know if they did all that stuff because I am Platinum now, or were they just being nice.
We'll see how things are different for Platinum. As much as I have flown over the past many years, I have never made Platinum, (I could have done it a couple times, but could never dedicate to one airline). I've have flown (almost) exclusively Delta in the past 9 months, and I have achieved over 85K miles in those 9 months.
I'll probably break 100K by the end of the year.
All I know is, I have a flight booked for my butt to fly to San Francisco on Monday, and I already have a First Class seat. (Delta upgrades Medallion members based on status, ticket fare, standbys...etc.. there's a bunch of criteria.) But I do know that I have the last seat in First Class, which means, when the 3 day marker rolls around for Gold members (Saturday), no Gold members will get upgraded.
So I guess my Platinum Status is paying off already. We'll see if I get my upgrade on my return flight. So for now, has saved face.
(Image copyright Delta)
1. They refunded my ticket from ATL to AGS
2. They also gave me 10,000 miles for my problems.
However, I made Platinum Medallion in the meantime, so I don't know if they did all that stuff because I am Platinum now, or were they just being nice.
We'll see how things are different for Platinum. As much as I have flown over the past many years, I have never made Platinum, (I could have done it a couple times, but could never dedicate to one airline). I've have flown (almost) exclusively Delta in the past 9 months, and I have achieved over 85K miles in those 9 months.
I'll probably break 100K by the end of the year.
All I know is, I have a flight booked for my butt to fly to San Francisco on Monday, and I already have a First Class seat. (Delta upgrades Medallion members based on status, ticket fare, standbys...etc.. there's a bunch of criteria.) But I do know that I have the last seat in First Class, which means, when the 3 day marker rolls around for Gold members (Saturday), no Gold members will get upgraded.
So I guess my Platinum Status is paying off already. We'll see if I get my upgrade on my return flight. So for now,
has saved face. (Image copyright Delta)
Wednesday, November 8
Baby Pictures
So, the Wife and I go and get 3D Ultrasound pictures of our baby done. It's pretty cool I think. They are hard to see IMO, but click on them to make them bigger.
Here's a picture of the baby sleeping, kinda curled up in there.
Here's a picture of the baby sleeping, kinda curled up in there.
Baby Pictures
So, the Wife and I go and get 3D Ultrasound pictures of our baby done. It's pretty cool I think. They are hard to see IMO, but click on them to make them bigger.
Here's a picture of the baby sleeping, kinda curled up in there.
Here's a picture of the baby sleeping, kinda curled up in there.
Monday, November 6
An OSX Background
I like Wallpapers. I'm not really a fan of any of the OSX ones that are out there, so I found one that was sort of what I wanted, ran it through a bit of Photoshop, and out popped this:
I tend to like it (i'm biased), feel free to use:
I tend to like it (i'm biased), feel free to use:
An OSX Background
I like Wallpapers. I'm not really a fan of any of the OSX ones that are out there, so I found one that was sort of what I wanted, ran it through a bit of Photoshop, and out popped this:
I tend to like it (i'm biased), feel free to use:
I tend to like it (i'm biased), feel free to use:
Sunday, November 5
DCR-SR40 on OSX
How to get your Sony Handycam DCR-SR40 to work on OSX:
When you purchase the DCR-SR40 Sony Handycam, it has a link in the instruction book on where to go to purchase software to be able to use the camera with OSX. It is NOT free, and second of all, the software is absolutely horrible.
Do NOT for one second think that you can use firewire with this camera either. Nope. Also, do not assume that this camera will work with iMovie or iDVD, because it won't. Why? Well, first of all it's USB, (OSX needs firewire with Digital Video Cameras, even HDD based ones)
It won't work, it won't work, it won't work. Don't buy the crappy software suggested in the manual.
The problem is, the video that is stored on the camera is in Mpeg-2. Well. That sucks.
Steps to get it to work:
1. Plug the Camera's dock into the Mac.
2. Plug the Camera's dock into the electricty.
3. Record something
4. Plug the camera into the dock.
5. Turn the camera on, and put it in VCR mode (the bottom LCD light)
6. Press the "Burn to DVD" button on the Dock.
This will mount the Video Camera into OSX.
7. Open the "NO_NAME" drive, present on your desktop.
8. Navigate through the folders until you find the mp2 files that are named something like "M2U00001.MPG".
9. Drag and drop this file to your desktop (you can erase it off the camera if you want)
Quicktime will NOT play this file, you have to up convert it mp4
10. Download and install "ffmpegX", a free program, and all the tools that go with it. (You will need mplayer)
11. Drop "M2U00001.MPG" file into ffmpegX, and then select what file type to convert it to on the right (I suggest 2-pass option for H.264)
12. Click "Encode"
13. Whenever later (a long time if you have a slow puter...) it will spit out a file, that file you can do whatever you want with (into iMovie, iDVD whatever)
OR!!!!
Return the camera, pay the restocking fee, and go buy the Panasonic PV-GS300.
I suggest the latter.
When you purchase the DCR-SR40 Sony Handycam, it has a link in the instruction book on where to go to purchase software to be able to use the camera with OSX. It is NOT free, and second of all, the software is absolutely horrible.
Do NOT for one second think that you can use firewire with this camera either. Nope. Also, do not assume that this camera will work with iMovie or iDVD, because it won't. Why? Well, first of all it's USB, (OSX needs firewire with Digital Video Cameras, even HDD based ones)
It won't work, it won't work, it won't work. Don't buy the crappy software suggested in the manual.
The problem is, the video that is stored on the camera is in Mpeg-2. Well. That sucks.
Steps to get it to work:
1. Plug the Camera's dock into the Mac.
2. Plug the Camera's dock into the electricty.
3. Record something
4. Plug the camera into the dock.
5. Turn the camera on, and put it in VCR mode (the bottom LCD light)
6. Press the "Burn to DVD" button on the Dock.
This will mount the Video Camera into OSX.
7. Open the "NO_NAME" drive, present on your desktop.
8. Navigate through the folders until you find the mp2 files that are named something like "M2U00001.MPG".
9. Drag and drop this file to your desktop (you can erase it off the camera if you want)
Quicktime will NOT play this file, you have to up convert it mp4
10. Download and install "ffmpegX", a free program, and all the tools that go with it. (You will need mplayer)
11. Drop "M2U00001.MPG" file into ffmpegX, and then select what file type to convert it to on the right (I suggest 2-pass option for H.264)
12. Click "Encode"
13. Whenever later (a long time if you have a slow puter...) it will spit out a file, that file you can do whatever you want with (into iMovie, iDVD whatever)
OR!!!!
Return the camera, pay the restocking fee, and go buy the Panasonic PV-GS300.
I suggest the latter.
DCR-SR40 on OSX
How to get your Sony Handycam DCR-SR40 to work on OSX:
When you purchase the DCR-SR40 Sony Handycam, it has a link in the instruction book on where to go to purchase software to be able to use the camera with OSX. It is NOT free, and second of all, the software is absolutely horrible.
Do NOT for one second think that you can use firewire with this camera either. Nope. Also, do not assume that this camera will work with iMovie or iDVD, because it won't. Why? Well, first of all it's USB, (OSX needs firewire with Digital Video Cameras, even HDD based ones)
It won't work, it won't work, it won't work. Don't buy the crappy software suggested in the manual.
The problem is, the video that is stored on the camera is in Mpeg-2. Well. That sucks.
Steps to get it to work:
1. Plug the Camera's dock into the Mac.
2. Plug the Camera's dock into the electricty.
3. Record something
4. Plug the camera into the dock.
5. Turn the camera on, and put it in VCR mode (the bottom LCD light)
6. Press the "Burn to DVD" button on the Dock.
This will mount the Video Camera into OSX.
7. Open the "NO_NAME" drive, present on your desktop.
8. Navigate through the folders until you find the mp2 files that are named something like "M2U00001.MPG".
9. Drag and drop this file to your desktop (you can erase it off the camera if you want)
Quicktime will NOT play this file, you have to up convert it mp4
10. Download and install "ffmpegX", a free program, and all the tools that go with it. (You will need mplayer)
11. Drop "M2U00001.MPG" file into ffmpegX, and then select what file type to convert it to on the right (I suggest 2-pass option for H.264)
12. Click "Encode"
13. Whenever later (a long time if you have a slow puter...) it will spit out a file, that file you can do whatever you want with (into iMovie, iDVD whatever)
OR!!!!
Return the camera, pay the restocking fee, and go buy the Panasonic PV-GS300.
I suggest the latter.
When you purchase the DCR-SR40 Sony Handycam, it has a link in the instruction book on where to go to purchase software to be able to use the camera with OSX. It is NOT free, and second of all, the software is absolutely horrible.
Do NOT for one second think that you can use firewire with this camera either. Nope. Also, do not assume that this camera will work with iMovie or iDVD, because it won't. Why? Well, first of all it's USB, (OSX needs firewire with Digital Video Cameras, even HDD based ones)
It won't work, it won't work, it won't work. Don't buy the crappy software suggested in the manual.
The problem is, the video that is stored on the camera is in Mpeg-2. Well. That sucks.
Steps to get it to work:
1. Plug the Camera's dock into the Mac.
2. Plug the Camera's dock into the electricty.
3. Record something
4. Plug the camera into the dock.
5. Turn the camera on, and put it in VCR mode (the bottom LCD light)
6. Press the "Burn to DVD" button on the Dock.
This will mount the Video Camera into OSX.
7. Open the "NO_NAME" drive, present on your desktop.
8. Navigate through the folders until you find the mp2 files that are named something like "M2U00001.MPG".
9. Drag and drop this file to your desktop (you can erase it off the camera if you want)
Quicktime will NOT play this file, you have to up convert it mp4
10. Download and install "ffmpegX", a free program, and all the tools that go with it. (You will need mplayer)
11. Drop "M2U00001.MPG" file into ffmpegX, and then select what file type to convert it to on the right (I suggest 2-pass option for H.264)
12. Click "Encode"
13. Whenever later (a long time if you have a slow puter...) it will spit out a file, that file you can do whatever you want with (into iMovie, iDVD whatever)
OR!!!!
Return the camera, pay the restocking fee, and go buy the Panasonic PV-GS300.
I suggest the latter.
Thursday, October 26
San Diego, CA
So here I am. Tired as hell, in San Diego. I have to fly back to Georgia tomorrow. Then fly to Pheonix on Friday.
I travel too much.
I travel too much.
Picture of my wife and I in San Antonio
My boss took this picture of my wife and I on the one of the tour boats that goes around the Riverwalk in San Antonio, TX. Good times.
"But Joel, you went to San Antonio, did you take a picture of The Alamo?"
yes.
Picture of me teaching
One of my guys in my class I was teaching in Rhode Island not too long ago took this snap shot. The picture is of me assisting the screen in showing all the words. You can see the projection over running the right hand side of the screen. Heh. oh well.
Wednesday, October 25
San Diego, CA
So here I am. Tired as hell, in San Diego. I have to fly back to Georgia tomorrow. Then fly to Pheonix on Friday.
I travel too much.
I travel too much.
Picture of my wife and I in San Antonio
My boss took this picture of my wife and I on the one of the tour boats that goes around the Riverwalk in San Antonio, TX. Good times.
"But Joel, you went to San Antonio, did you take a picture of The Alamo?"
yes.
Fun in Texas
As if I needed another example of why I don't live in Texas, my wife's uncle sent me these pictures of a snake inside of the motor box that controls their boat lifter. (Raises the boat up and down into the water)
Avis is stupid
I was in the line at Avis in ATL recently. I saw this sign and thought it was funny and yet dumb. Who are the advertising/marketing people that should be shoved off a cliff for this one?
Tuesday, October 24
Fun in Texas
As if I needed another example of why I don't live in Texas, my wife's uncle sent me these pictures of a snake inside of the motor box that controls their boat lifter. (Raises the boat up and down into the water)
Avis is stupid
I was in the line at Avis in ATL recently. I saw this sign and thought it was funny and yet dumb. Who are the advertising/marketing people that should be shoved off a cliff for this one?
American Airlines
I wound up flying First Class in American Airlines today. Let me just compliment AA. Best two flights I have ever had. Aside from being late out of ATL (which was ATL's fault, I am sure), I sat in first class, I got a meal, (vegetable pizza and a salad. it was good!), and aside from the lady who had a panic attack on the plane and had to be given oxygen.
American Airlines rox. I'd fly American Airlines if I could everytime if their service was that good every time.
American Airlines rox. I'd fly American Airlines if I could everytime if their service was that good every time.
Monday, October 23
American Airlines
I wound up flying First Class in American Airlines today. Let me just compliment AA. Best two flights I have ever had. Aside from being late out of ATL (which was ATL's fault, I am sure), I sat in first class, I got a meal, (vegetable pizza and a salad. it was good!), and aside from the lady who had a panic attack on the plane and had to be given oxygen.
American Airlines rox. I'd fly American Airlines if I could everytime if their service was that good every time.
American Airlines rox. I'd fly American Airlines if I could everytime if their service was that good every time.
More Airport fun
So, I get to the airport today, and they cancel my flight when it was almost here.
Quick Story: I am currently sitting in the Augusta, GA (AGS) airport. I was booked on flight 4293 out of Augusta to Atlanta. They apparently cancelled the connecting flight from ATL to AGS, thusly canceling the return 4293.
Since flying at 2 was going to miss my connecting flight on flight 397 from ATL to SAN. (Where I had a first class upgrade) So Delta rebooked me through American Airlines. (Where i am sitting in coach!) and I wind up getting to SAN 4 hours later.
Just another late flight where the customers get screwed going from ATL to AGS or AGS to ATL. How can ASA possibly be against the customer (stay in business doing this to their customers) this much?
Quick Story: I am currently sitting in the Augusta, GA (AGS) airport. I was booked on flight 4293 out of Augusta to Atlanta. They apparently cancelled the connecting flight from ATL to AGS, thusly canceling the return 4293.
Since flying at 2 was going to miss my connecting flight on flight 397 from ATL to SAN. (Where I had a first class upgrade) So Delta rebooked me through American Airlines. (Where i am sitting in coach!) and I wind up getting to SAN 4 hours later.
Just another late flight where the customers get screwed going from ATL to AGS or AGS to ATL. How can ASA possibly be against the customer (stay in business doing this to their customers) this much?
Delta's response
Delta wrote me back. I believe this to be an UNACCEPTABLE response.
Dear Mr. Esler,
Thank you for your e-mail and for sharing your disappointing travel
experience with us. We welcome your comments as they assist us in the
continuous evaluation of our performance.
We regret you were inconvenienced because of a missed flight connection.
Delaying a flight for a confirmed passenger is a difficult situation for
the airlines. In the past our policy was to wait for passengers whenever
possible even at the expense of on-time performance. Now, our customers
tell us that being on time is a high priority, and we have changed our
practices to better meet these expectations.
We expect our people to do everything they can to help customers
transfer between flights; however, they have been instructed not to make
guarantees about connections. The operations supervisors in each city
are responsible for the final decision to delay a flight. They have
access to all necessary information, such as flight times, the number of
customers already on board, and the availability of alternate flights.
Nevertheless, we regret your inconvenience and and we will continue to
make efforts to improve in this area. Customer service is very
important to us, and we are working hard to transform our company.
We have reviewed your e-ticket, xxxxxxxxxxxx, and have determined an
adjustment is due for the unflown segment. A copy of your e-mail has
been forwarded to our Refunds Department for processing. As you paid
with a credit card, the adjustment will appear on your statement within
1-2 billing cycles.
Please accept our apology for the unfavorable impression you received in
this instance. We appreciate your selection of Delta and will always
consider it a privilege to be of service.
Dear Mr. Esler,
Thank you for your e-mail and for sharing your disappointing travel
experience with us. We welcome your comments as they assist us in the
continuous evaluation of our performance.
We regret you were inconvenienced because of a missed flight connection.
Delaying a flight for a confirmed passenger is a difficult situation for
the airlines. In the past our policy was to wait for passengers whenever
possible even at the expense of on-time performance. Now, our customers
tell us that being on time is a high priority, and we have changed our
practices to better meet these expectations.
We expect our people to do everything they can to help customers
transfer between flights; however, they have been instructed not to make
guarantees about connections. The operations supervisors in each city
are responsible for the final decision to delay a flight. They have
access to all necessary information, such as flight times, the number of
customers already on board, and the availability of alternate flights.
Nevertheless, we regret your inconvenience and and we will continue to
make efforts to improve in this area. Customer service is very
important to us, and we are working hard to transform our company.
We have reviewed your e-ticket, xxxxxxxxxxxx, and have determined an
adjustment is due for the unflown segment. A copy of your e-mail has
been forwarded to our Refunds Department for processing. As you paid
with a credit card, the adjustment will appear on your statement within
1-2 billing cycles.
Please accept our apology for the unfavorable impression you received in
this instance. We appreciate your selection of Delta and will always
consider it a privilege to be of service.
Delta sucks
Okay. I could write this big long post about how Delta sucks. But I already did. Here an email I wrote to Delta:
------------
Yesterday, October 21, 2006, I was traveling from Denver, CO to Augusta,GA and had a connection in Atlanta Hartsfield-Jackson Airport. My flight from Denver was approximately 7 minutes late in arrival (the plane had to be de-iced in DEN), so I had hustle from one gate to the next. When I got to the original gate, I was notified of a gate change of just a few more gates down the concourse.
When I arrived at the gate at 2:55 p.m., I was told by the gate attendant that the flight had already left. I was disappointed to hear that the flight was already packed up and gone, yet the scheduled departure was not until 3:07 p.m. What bothered me the most is that I could still see the baggage crew loading the plane and the gate attendants were still printing out the passenger manifest.
I contacted the customer service department for Medallion members and expressed my concern with one of the Delta representatives. She informed me that according to gate check-in rules, a plane is allowed to leave up to 15 minutes prior to scheduled departure if everyone is accounted for. However, they are aware of those who have connections and should have allowed for more time. Apparently, that was not the case and they closed out early. The customer representative was quite confused as she looked further and found that flight 4103 was not even a full flight when they left.
After doing additional research I found that DL flight 4103 never pushed back from the gate until 3:30 p.m (23 minutes later than scheduled departure) and took off at 3:40. They arrived in Augusta, GA at 4:16 p.m.
I am a Delta Gold Medallion member and will achieve Platinum status by the end of this year. Unfortunately, I have not yet seen many benefits with Delta in being such a dedicated member. Flying out of Augusta, GA where my flights almost always originate, I have a choice of two airlines.
Depending on cost of flight and convenience I can pick from Delta or US Air/United.
Since I started to achieve Medallion status, I almost always pick Delta, spending well over 40K a year with your airline, for just business travel. Whether my employer pays for my travel or it is a personal purchase, this kind of service is unacceptable.
Please consider my frustration and address such issues with the Delta staff and crew.
Thank you!
-------
------------
Yesterday, October 21, 2006, I was traveling from Denver, CO to Augusta,GA and had a connection in Atlanta Hartsfield-Jackson Airport. My flight from Denver was approximately 7 minutes late in arrival (the plane had to be de-iced in DEN), so I had hustle from one gate to the next. When I got to the original gate, I was notified of a gate change of just a few more gates down the concourse.
When I arrived at the gate at 2:55 p.m., I was told by the gate attendant that the flight had already left. I was disappointed to hear that the flight was already packed up and gone, yet the scheduled departure was not until 3:07 p.m. What bothered me the most is that I could still see the baggage crew loading the plane and the gate attendants were still printing out the passenger manifest.
I contacted the customer service department for Medallion members and expressed my concern with one of the Delta representatives. She informed me that according to gate check-in rules, a plane is allowed to leave up to 15 minutes prior to scheduled departure if everyone is accounted for. However, they are aware of those who have connections and should have allowed for more time. Apparently, that was not the case and they closed out early. The customer representative was quite confused as she looked further and found that flight 4103 was not even a full flight when they left.
After doing additional research I found that DL flight 4103 never pushed back from the gate until 3:30 p.m (23 minutes later than scheduled departure) and took off at 3:40. They arrived in Augusta, GA at 4:16 p.m.
I am a Delta Gold Medallion member and will achieve Platinum status by the end of this year. Unfortunately, I have not yet seen many benefits with Delta in being such a dedicated member. Flying out of Augusta, GA where my flights almost always originate, I have a choice of two airlines.
Depending on cost of flight and convenience I can pick from Delta or US Air/United.
Since I started to achieve Medallion status, I almost always pick Delta, spending well over 40K a year with your airline, for just business travel. Whether my employer pays for my travel or it is a personal purchase, this kind of service is unacceptable.
Please consider my frustration and address such issues with the Delta staff and crew.
Thank you!
-------
More Airport fun
So, I get to the airport today, and they cancel my flight when it was almost here.
Quick Story: I am currently sitting in the Augusta, GA (AGS) airport. I was booked on flight 4293 out of Augusta to Atlanta. They apparently cancelled the connecting flight from ATL to AGS, thusly canceling the return 4293.
Since flying at 2 was going to miss my connecting flight on flight 397 from ATL to SAN. (Where I had a first class upgrade) So Delta rebooked me through American Airlines. (Where i am sitting in coach!) and I wind up getting to SAN 4 hours later.
Just another late flight where the customers get screwed going from ATL to AGS or AGS to ATL. How can ASA possibly be against the customer (stay in business doing this to their customers) this much?
Quick Story: I am currently sitting in the Augusta, GA (AGS) airport. I was booked on flight 4293 out of Augusta to Atlanta. They apparently cancelled the connecting flight from ATL to AGS, thusly canceling the return 4293.
Since flying at 2 was going to miss my connecting flight on flight 397 from ATL to SAN. (Where I had a first class upgrade) So Delta rebooked me through American Airlines. (Where i am sitting in coach!) and I wind up getting to SAN 4 hours later.
Just another late flight where the customers get screwed going from ATL to AGS or AGS to ATL. How can ASA possibly be against the customer (stay in business doing this to their customers) this much?
Delta's response
Delta wrote me back. I believe this to be an UNACCEPTABLE response.
Dear Mr. Esler,
Thank you for your e-mail and for sharing your disappointing travel
experience with us. We welcome your comments as they assist us in the
continuous evaluation of our performance.
We regret you were inconvenienced because of a missed flight connection.
Delaying a flight for a confirmed passenger is a difficult situation for
the airlines. In the past our policy was to wait for passengers whenever
possible even at the expense of on-time performance. Now, our customers
tell us that being on time is a high priority, and we have changed our
practices to better meet these expectations.
We expect our people to do everything they can to help customers
transfer between flights; however, they have been instructed not to make
guarantees about connections. The operations supervisors in each city
are responsible for the final decision to delay a flight. They have
access to all necessary information, such as flight times, the number of
customers already on board, and the availability of alternate flights.
Nevertheless, we regret your inconvenience and and we will continue to
make efforts to improve in this area. Customer service is very
important to us, and we are working hard to transform our company.
We have reviewed your e-ticket, xxxxxxxxxxxx, and have determined an
adjustment is due for the unflown segment. A copy of your e-mail has
been forwarded to our Refunds Department for processing. As you paid
with a credit card, the adjustment will appear on your statement within
1-2 billing cycles.
Please accept our apology for the unfavorable impression you received in
this instance. We appreciate your selection of Delta and will always
consider it a privilege to be of service.
Dear Mr. Esler,
Thank you for your e-mail and for sharing your disappointing travel
experience with us. We welcome your comments as they assist us in the
continuous evaluation of our performance.
We regret you were inconvenienced because of a missed flight connection.
Delaying a flight for a confirmed passenger is a difficult situation for
the airlines. In the past our policy was to wait for passengers whenever
possible even at the expense of on-time performance. Now, our customers
tell us that being on time is a high priority, and we have changed our
practices to better meet these expectations.
We expect our people to do everything they can to help customers
transfer between flights; however, they have been instructed not to make
guarantees about connections. The operations supervisors in each city
are responsible for the final decision to delay a flight. They have
access to all necessary information, such as flight times, the number of
customers already on board, and the availability of alternate flights.
Nevertheless, we regret your inconvenience and and we will continue to
make efforts to improve in this area. Customer service is very
important to us, and we are working hard to transform our company.
We have reviewed your e-ticket, xxxxxxxxxxxx, and have determined an
adjustment is due for the unflown segment. A copy of your e-mail has
been forwarded to our Refunds Department for processing. As you paid
with a credit card, the adjustment will appear on your statement within
1-2 billing cycles.
Please accept our apology for the unfavorable impression you received in
this instance. We appreciate your selection of Delta and will always
consider it a privilege to be of service.
Delta sucks
Okay. I could write this big long post about how Delta sucks. But I already did. Here an email I wrote to Delta:
------------
Yesterday, October 21, 2006, I was traveling from Denver, CO to Augusta,GA and had a connection in Atlanta Hartsfield-Jackson Airport. My flight from Denver was approximately 7 minutes late in arrival (the plane had to be de-iced in DEN), so I had hustle from one gate to the next. When I got to the original gate, I was notified of a gate change of just a few more gates down the concourse.
When I arrived at the gate at 2:55 p.m., I was told by the gate attendant that the flight had already left. I was disappointed to hear that the flight was already packed up and gone, yet the scheduled departure was not until 3:07 p.m. What bothered me the most is that I could still see the baggage crew loading the plane and the gate attendants were still printing out the passenger manifest.
I contacted the customer service department for Medallion members and expressed my concern with one of the Delta representatives. She informed me that according to gate check-in rules, a plane is allowed to leave up to 15 minutes prior to scheduled departure if everyone is accounted for. However, they are aware of those who have connections and should have allowed for more time. Apparently, that was not the case and they closed out early. The customer representative was quite confused as she looked further and found that flight 4103 was not even a full flight when they left.
After doing additional research I found that DL flight 4103 never pushed back from the gate until 3:30 p.m (23 minutes later than scheduled departure) and took off at 3:40. They arrived in Augusta, GA at 4:16 p.m.
I am a Delta Gold Medallion member and will achieve Platinum status by the end of this year. Unfortunately, I have not yet seen many benefits with Delta in being such a dedicated member. Flying out of Augusta, GA where my flights almost always originate, I have a choice of two airlines.
Depending on cost of flight and convenience I can pick from Delta or US Air/United.
Since I started to achieve Medallion status, I almost always pick Delta, spending well over 40K a year with your airline, for just business travel. Whether my employer pays for my travel or it is a personal purchase, this kind of service is unacceptable.
Please consider my frustration and address such issues with the Delta staff and crew.
Thank you!
-------
------------
Yesterday, October 21, 2006, I was traveling from Denver, CO to Augusta,GA and had a connection in Atlanta Hartsfield-Jackson Airport. My flight from Denver was approximately 7 minutes late in arrival (the plane had to be de-iced in DEN), so I had hustle from one gate to the next. When I got to the original gate, I was notified of a gate change of just a few more gates down the concourse.
When I arrived at the gate at 2:55 p.m., I was told by the gate attendant that the flight had already left. I was disappointed to hear that the flight was already packed up and gone, yet the scheduled departure was not until 3:07 p.m. What bothered me the most is that I could still see the baggage crew loading the plane and the gate attendants were still printing out the passenger manifest.
I contacted the customer service department for Medallion members and expressed my concern with one of the Delta representatives. She informed me that according to gate check-in rules, a plane is allowed to leave up to 15 minutes prior to scheduled departure if everyone is accounted for. However, they are aware of those who have connections and should have allowed for more time. Apparently, that was not the case and they closed out early. The customer representative was quite confused as she looked further and found that flight 4103 was not even a full flight when they left.
After doing additional research I found that DL flight 4103 never pushed back from the gate until 3:30 p.m (23 minutes later than scheduled departure) and took off at 3:40. They arrived in Augusta, GA at 4:16 p.m.
I am a Delta Gold Medallion member and will achieve Platinum status by the end of this year. Unfortunately, I have not yet seen many benefits with Delta in being such a dedicated member. Flying out of Augusta, GA where my flights almost always originate, I have a choice of two airlines.
Depending on cost of flight and convenience I can pick from Delta or US Air/United.
Since I started to achieve Medallion status, I almost always pick Delta, spending well over 40K a year with your airline, for just business travel. Whether my employer pays for my travel or it is a personal purchase, this kind of service is unacceptable.
Please consider my frustration and address such issues with the Delta staff and crew.
Thank you!
-------
Friday, October 20
Blogging Amount
Obviously lately, I haven't been blogging alot. I've been on the road straight now for about 6 weeks. I'm a bit tired, and don't get the chance to blog as much as I wish I could.
I will be off in a week or so, then I might be able to catch up a bit with all the stuff going on. In the meantime, enjoy Star Wars parodies.
I will be off in a week or so, then I might be able to catch up a bit with all the stuff going on. In the meantime, enjoy Star Wars parodies.
Blogging Amount
Obviously lately, I haven't been blogging alot. I've been on the road straight now for about 6 weeks. I'm a bit tired, and don't get the chance to blog as much as I wish I could.
I will be off in a week or so, then I might be able to catch up a bit with all the stuff going on. In the meantime, enjoy Star Wars parodies.
I will be off in a week or so, then I might be able to catch up a bit with all the stuff going on. In the meantime, enjoy Star Wars parodies.
Wednesday, October 18
Monday, October 9
IE7 and how much it sucks
I wrote this article on isc.sans.org... i got lots of MS zealot feedback saying that I was bashing.
---
Thanks to one of our readers that wrote in to tell us that IE7, will be released this month via Automatic Update according to Microsoft's "IEBlog".
Unfortunately, it's still based on a similar code base, and will still hold the majority of market share. So, this brings me to the point of the article which I had originally intended..
My advice? Diversify. Use other browsers. I use Safari, Firefox, and Opera. I own zero Windows based computers, but I have access to thousands. I suggest you out there in 'reader land' switch to something else. Unless we see empirical evidence that IE7 is vastly more secure and superior.. it will wind up like its predecessors.
Yes, I know that on some corporate environments, its impossible to switch. There are applications that are dependent on IE. But I blame the Application Developers. Code to more open standards, try not to use ActiveX controls. Other browsers don't use them, and they work fine. I had a reader write in and say that in their environment (healthcare), they are dependent on IE. My wife works in healthcare, so I feel your pain. I know, I know, its unfortunate, sometimes corporate rollouts of Firefox..et all.. are not possible, however, give it a shot.
I used to work in an environment where IE was necessary for a couple of things. So, we used IE for those two things, and Firefox for the rest. My whole diary entry can be summed up in one line: "Where you don't HAVE to use IE, don't."
II have received alot of feedback since I wrote the initial article. Most people don't like the fact that I am saying that IE's security is lacking. It's fact. Everything has vulnerabilities. Every OS, every product, every browser. I have been cited, publicly stating that if Apple was 95% of market share and Microsoft was 5%, who is to say that the roles wouldn't be reversed. Hackers target the 70% of the browser market (IE) because that's the MAJORITY of what is out there. However, if the roles were reversed, who is to say that it wouldn't be backwards? Who is to say that there wouldn't be hundreds of thousands of vulnerabilities for Apple out there? Yes, I think that Apple is inherently more secure, (I use macs), but that's not to say that if the tables weren't turned we wouldn't have a different result.
In other Microsoft News:
Microsoft rewards Adware programmer with MVP status. Link here
Reader Dan writes in to tell us:
"You may also want to note that Firefox even has a plug-in available to open certain links in IE. This makes it even easier to follow your advice of only using IE when you absolutely must." -- https://addons.mozilla.org/firefox/35/
Update #1
Mentioned native apps.
Update #2
Mentioned Feedback
Update #3
Clarifying the article for it's original intention: Diversification.
Update #4
Added MS MVP article
Updated #5
Added Firefox plugin
----
I still say I'm right.
---
Thanks to one of our readers that wrote in to tell us that IE7, will be released this month via Automatic Update according to Microsoft's "IEBlog".
Unfortunately, it's still based on a similar code base, and will still hold the majority of market share. So, this brings me to the point of the article which I had originally intended..
My advice? Diversify. Use other browsers. I use Safari, Firefox, and Opera. I own zero Windows based computers, but I have access to thousands. I suggest you out there in 'reader land' switch to something else. Unless we see empirical evidence that IE7 is vastly more secure and superior.. it will wind up like its predecessors.
Yes, I know that on some corporate environments, its impossible to switch. There are applications that are dependent on IE. But I blame the Application Developers. Code to more open standards, try not to use ActiveX controls. Other browsers don't use them, and they work fine. I had a reader write in and say that in their environment (healthcare), they are dependent on IE. My wife works in healthcare, so I feel your pain. I know, I know, its unfortunate, sometimes corporate rollouts of Firefox..et all.. are not possible, however, give it a shot.
I used to work in an environment where IE was necessary for a couple of things. So, we used IE for those two things, and Firefox for the rest. My whole diary entry can be summed up in one line: "Where you don't HAVE to use IE, don't."
II have received alot of feedback since I wrote the initial article. Most people don't like the fact that I am saying that IE's security is lacking. It's fact. Everything has vulnerabilities. Every OS, every product, every browser. I have been cited, publicly stating that if Apple was 95% of market share and Microsoft was 5%, who is to say that the roles wouldn't be reversed. Hackers target the 70% of the browser market (IE) because that's the MAJORITY of what is out there. However, if the roles were reversed, who is to say that it wouldn't be backwards? Who is to say that there wouldn't be hundreds of thousands of vulnerabilities for Apple out there? Yes, I think that Apple is inherently more secure, (I use macs), but that's not to say that if the tables weren't turned we wouldn't have a different result.
In other Microsoft News:
Microsoft rewards Adware programmer with MVP status. Link here
Reader Dan writes in to tell us:
"You may also want to note that Firefox even has a plug-in available to open certain links in IE. This makes it even easier to follow your advice of only using IE when you absolutely must." -- https://addons.mozilla.org/firefox/35/
Update #1
Mentioned native apps.
Update #2
Mentioned Feedback
Update #3
Clarifying the article for it's original intention: Diversification.
Update #4
Added MS MVP article
Updated #5
Added Firefox plugin
----
I still say I'm right.
SANS article
I wrote an article about my recent trip to Vegas over at isc.sans.org. Since I am too lazy to copy and paste it, or retype it.. here is a direct link. Go read it here.
SANS article
I wrote an article about my recent trip to Vegas over at isc.sans.org. Since I am too lazy to copy and paste it, or retype it.. here is a direct link. Go read it here.
Tuesday, October 3
Marty Roesch strikes again
Marty made a post on his blog here about the new weapon on the war on terror.
A Ziploc Baggie.
Hilarious
A Ziploc Baggie.
Hilarious
Friday, September 29
tf green airport providence.
more about this later, because I am on a plane. but the providence ri airport. tf green. is THE WORST airport on Earth.
tf green airport providence.
more about this later, because I am on a plane. but the providence ri airport. tf green. is THE WORST airport on Earth.
Tuesday, September 26
Blog entries around
During my daily blog reads, I was reading David Weiss's blog, and he mentions some recent customer service he received from Apple. Turns out he, like me, bought the three free episodes of ABC's finalies of last season, and was accidentally charged for them. Read his entry here.
Not only did Apple refund his money, but they GAVE HIM MONEY.
Now THAT'S customer service. That's why I buy Apple products, that's why I am a loyal customer. Everything I have EVER needed from Apple was immediate and responsive. When I had to send my iBook back to Apple for the Logic Board recall. They overnighted me a box, gave me packing instructions, tape, and everything. I overnighted the box back to them, (at their expense), they fixed it in about 4 days, and overnighted it back. Everything was intact, the data was there. Everything. and it didn't take forever. I wasn't without my laptop very long.
THAT's why I buy Apple products, and the fact that they are awesome, but, the customer service rocks too.
Not only did Apple refund his money, but they GAVE HIM MONEY.
Now THAT'S customer service. That's why I buy Apple products, that's why I am a loyal customer. Everything I have EVER needed from Apple was immediate and responsive. When I had to send my iBook back to Apple for the Logic Board recall. They overnighted me a box, gave me packing instructions, tape, and everything. I overnighted the box back to them, (at their expense), they fixed it in about 4 days, and overnighted it back. Everything was intact, the data was there. Everything. and it didn't take forever. I wasn't without my laptop very long.
THAT's why I buy Apple products, and the fact that they are awesome, but, the customer service rocks too.
Blog entries around
During my daily blog reads, I was reading David Weiss's blog, and he mentions some recent customer service he received from Apple. Turns out he, like me, bought the three free episodes of ABC's finalies of last season, and was accidentally charged for them. Read his entry here.
Not only did Apple refund his money, but they GAVE HIM MONEY.
Now THAT'S customer service. That's why I buy Apple products, that's why I am a loyal customer. Everything I have EVER needed from Apple was immediate and responsive. When I had to send my iBook back to Apple for the Logic Board recall. They overnighted me a box, gave me packing instructions, tape, and everything. I overnighted the box back to them, (at their expense), they fixed it in about 4 days, and overnighted it back. Everything was intact, the data was there. Everything. and it didn't take forever. I wasn't without my laptop very long.
THAT's why I buy Apple products, and the fact that they are awesome, but, the customer service rocks too.
Not only did Apple refund his money, but they GAVE HIM MONEY.
Now THAT'S customer service. That's why I buy Apple products, that's why I am a loyal customer. Everything I have EVER needed from Apple was immediate and responsive. When I had to send my iBook back to Apple for the Logic Board recall. They overnighted me a box, gave me packing instructions, tape, and everything. I overnighted the box back to them, (at their expense), they fixed it in about 4 days, and overnighted it back. Everything was intact, the data was there. Everything. and it didn't take forever. I wasn't without my laptop very long.
THAT's why I buy Apple products, and the fact that they are awesome, but, the customer service rocks too.
Tuesday, September 19
Starbucks + Apple
Here's an idea Steve Jobs. Partner with Starbucks. Sell iPods, sell iTunes cards, encourage people to bring in their laptops. I don't know. Something...
Look at that potential for money...
Look at that potential for money...
iTunes 7 feature
You know, I found an unpublished (or maybe it was, and I didn't see it) feature of iTunes 7.
Especially useful for large libraries that may have multiple copies of the same song. (say you imported a bunch of mp3's and CD's)
Click on View -> Show Duplicates.
It finds all the Duplicates in your iTunes DB. This is a really nice feature.
I ran it on my huge iTunes library, and it found alot of dups. It also found some dups that I didn't want to get rid of, for example, two copies (or three) of the same song, one album, one live, or two live.
Kinda nice.
Especially useful for large libraries that may have multiple copies of the same song. (say you imported a bunch of mp3's and CD's)
Click on View -> Show Duplicates.
It finds all the Duplicates in your iTunes DB. This is a really nice feature.
I ran it on my huge iTunes library, and it found alot of dups. It also found some dups that I didn't want to get rid of, for example, two copies (or three) of the same song, one album, one live, or two live.
Kinda nice.
Starbucks + Apple
Here's an idea Steve Jobs. Partner with Starbucks. Sell iPods, sell iTunes cards, encourage people to bring in their laptops. I don't know. Something...
Look at that potential for money...
Look at that potential for money...
0-day
Okay. I've been receiving emails like mad through isc.sans.org internal lists, full-disclosure, security, irc, jabber rooms I'm in, blah blah...
About all these "0-day's" in MS Windows. (As if we were surprised!?). I am just ranting to the point of... I am REALLY getting tired of hearing "0-day" every three seconds, frankly, it's getting annoying.
Please security professionals, I know that 0-day gets your bosses attention, because 0day has went from 'hax0r' term to freaking Marketing. bleh. Marketing (Yes, I know it has a purpose.. I just don't like it sometimes)
So... security guys... lets develop a new term. 0-day is dead.
P.S. It's pronounced "ZERO-DAY" not "O-day" like in the "O-jays". get it right.
About all these "0-day's" in MS Windows. (As if we were surprised!?). I am just ranting to the point of... I am REALLY getting tired of hearing "0-day" every three seconds, frankly, it's getting annoying.
Please security professionals, I know that 0-day gets your bosses attention, because 0day has went from 'hax0r' term to freaking Marketing. bleh. Marketing (Yes, I know it has a purpose.. I just don't like it sometimes)
So... security guys... lets develop a new term. 0-day is dead.
P.S. It's pronounced "ZERO-DAY" not "O-day" like in the "O-jays". get it right.
iTunes 7 feature
You know, I found an unpublished (or maybe it was, and I didn't see it) feature of iTunes 7.
Especially useful for large libraries that may have multiple copies of the same song. (say you imported a bunch of mp3's and CD's)
Click on View -> Show Duplicates.
It finds all the Duplicates in your iTunes DB. This is a really nice feature.
I ran it on my huge iTunes library, and it found alot of dups. It also found some dups that I didn't want to get rid of, for example, two copies (or three) of the same song, one album, one live, or two live.
Kinda nice.
Especially useful for large libraries that may have multiple copies of the same song. (say you imported a bunch of mp3's and CD's)
Click on View -> Show Duplicates.
It finds all the Duplicates in your iTunes DB. This is a really nice feature.
I ran it on my huge iTunes library, and it found alot of dups. It also found some dups that I didn't want to get rid of, for example, two copies (or three) of the same song, one album, one live, or two live.
Kinda nice.
Monday, September 18
Apple to update Laptops?
Apple Insider link
Friend of mine, Jim, pointed this article out to me. Looks like Apple is about to update their MacBook Pros. I'm not really prone to blogging rumors, however, I really hope this one is true.
Friend of mine, Jim, pointed this article out to me. Looks like Apple is about to update their MacBook Pros. I'm not really prone to blogging rumors, however, I really hope this one is true.
Pcap Checksum fixer
This program was NOT WRITTEN BY ME. Just so we're all clear on that.
Brian Caswell wrote this program and posted it on his blog. However, I find it very useful.
Sometimes when people have problems with their pcap's when they are trying to run them through Snort, I would say 90% of the time, it's because of bad chksums. Now, that's not a bad thing, it's just that people forget to check them.
So this little proggie takes a pcap, rewrites the checksum so its correct, and spits it back out. THEN you can run it through Snort. (Or whatever)
Here is the program that I did not write.
It requires Net::Pcap and Net::Ethereal. Install these through cpan. If you don't know how to do that, well, May God have mercy on your soul. (see link for a judge actually using that quote in a filing. That's awesome. /me claps for that judge.
Credit goes to Brian Caswell. He wrote it. and it rox.
Brian Caswell wrote this program and posted it on his blog. However, I find it very useful.
Sometimes when people have problems with their pcap's when they are trying to run them through Snort, I would say 90% of the time, it's because of bad chksums. Now, that's not a bad thing, it's just that people forget to check them.
So this little proggie takes a pcap, rewrites the checksum so its correct, and spits it back out. THEN you can run it through Snort. (Or whatever)
Here is the program that I did not write.
It requires Net::Pcap and Net::Ethereal. Install these through cpan. If you don't know how to do that, well, May God have mercy on your soul. (see link for a judge actually using that quote in a filing. That's awesome. /me claps for that judge.
Credit goes to Brian Caswell. He wrote it. and it rox.
Apple to update Laptops?
Apple Insider link
Friend of mine, Jim, pointed this article out to me. Looks like Apple is about to update their MacBook Pros. I'm not really prone to blogging rumors, however, I really hope this one is true.
Friend of mine, Jim, pointed this article out to me. Looks like Apple is about to update their MacBook Pros. I'm not really prone to blogging rumors, however, I really hope this one is true.
Thursday, September 14
Free downloads of LOST, Desperate Housewives and Grey's Anatomy on iTunes
It's promo time! In an attempt to woo new customers ABC is giving away free copies of last season's finales of Lost, Desperate Housewives and Grey's Anatomy
read more | digg story
read more | digg story
Free downloads of LOST, Desperate Housewives and Grey's Anatomy on iTunes
It's promo time! In an attempt to woo new customers ABC is giving away free copies of last season's finales of Lost, Desperate Housewives and Grey's Anatomy
read more | digg story
read more | digg story
Monday, September 11
September 11th & How Google Changed.
An intresting article on how Google changed their website so many times on September 11th. How many hits, and for what.
Check this out
Check this out
September 11th & How Google Changed.
An intresting article on how Google changed their website so many times on September 11th. How many hits, and for what.
Check this out
Check this out
Saturday, September 9
Wednesday, September 6
New iMac's
Quietly this morning, Apple introduced some new iMac's The new iMac's are advertised as being "Faster, Brighter, and Bigger".
First thing I noticed was the 24in iMac. That's cool, looks like a brighter screen, bigger video card..
Also looks like a new processor (64 bit).
The 24in model gets (instead of two 400 firewire) gets one 400 and one 800. Also comes standard with a 250 Gb harddrive, 24 watt digital amplifier, and NVIDIA GeForce 7300 GT graphics processor with 128MB of GDDR3 SDRAM using PCI Express.
Prices are here, but also, look at the picture at the bottom there... Doesn't the new 24in look thinner?
First thing I noticed was the 24in iMac. That's cool, looks like a brighter screen, bigger video card..
Also looks like a new processor (64 bit).
The 24in model gets (instead of two 400 firewire) gets one 400 and one 800. Also comes standard with a 250 Gb harddrive, 24 watt digital amplifier, and NVIDIA GeForce 7300 GT graphics processor with 128MB of GDDR3 SDRAM using PCI Express.
Prices are here, but also, look at the picture at the bottom there... Doesn't the new 24in look thinner?
New iMac's
Quietly this morning, Apple introduced some new iMac's The new iMac's are advertised as being "Faster, Brighter, and Bigger".
First thing I noticed was the 24in iMac. That's cool, looks like a brighter screen, bigger video card..
Also looks like a new processor (64 bit).
The 24in model gets (instead of two 400 firewire) gets one 400 and one 800. Also comes standard with a 250 Gb harddrive, 24 watt digital amplifier, and NVIDIA GeForce 7300 GT graphics processor with 128MB of GDDR3 SDRAM using PCI Express.
Prices are here, but also, look at the picture at the bottom there... Doesn't the new 24in look thinner?
First thing I noticed was the 24in iMac. That's cool, looks like a brighter screen, bigger video card..
Also looks like a new processor (64 bit).
The 24in model gets (instead of two 400 firewire) gets one 400 and one 800. Also comes standard with a 250 Gb harddrive, 24 watt digital amplifier, and NVIDIA GeForce 7300 GT graphics processor with 128MB of GDDR3 SDRAM using PCI Express.
Prices are here, but also, look at the picture at the bottom there... Doesn't the new 24in look thinner?
Tuesday, August 29
Found a new Blog today.
Found a new InfoSec Blog today. Entitled: Headlines from the Computer Security Blogosphere, it makes for a good read. Check it out here. Or check it out on the right hand pane of my blog, with all the other blogs I find interesting.
Found a new Blog today.
Found a new InfoSec Blog today. Entitled: Headlines from the Computer Security Blogosphere, it makes for a good read. Check it out here. Or check it out on the right hand pane of my blog, with all the other blogs I find interesting.
Exploding Batteries?
So, Japanese authorities told Apple to look into the Apple computers catching fire. Um.. THEY DID. They recalled all the BATTERIES. You geniuses. What else.. Um.. Sony, who manufactures the batteries, is a JAPANESE company."TOKYO -- Japanese authorities reported Tuesday the first case of an Apple laptop catching fire in Japan and ordered the U.S. company to investigate the trouble involving the faulty Sony batteries and report back within a week."
HP heir to Apple's Throne?
Below is a quote and the link to an article that was published about HP stealing Apple's throne as the marketing genius and cult following. Yeah. Um.. Good luck with that.
"For darn near half-a-decade, no company has been able to touch the folks in Cupertino, Calif., in terms of sheer corporate karma. Everything Apple (Nasdaq: AAPL) Latest News about Apple did seemed smarter and cooler than what anyone else did. Think of the media frenzy surrounding the release of every update to the iconic iPod music player or each new version of its resurgent Mac line. It didn't hurt that Apple's stock has risen more than eightfold in the past five years, due not only to its beautifully crafted products, but also to its rock-solid operational performance and terrific marketing. Halo effect, indeed."
Technology News: Strategy: Is HP the Heir to Apple's Halo?
technorati tags:HP, Apple, Technology
Exploding Batteries?
So, Japanese authorities told Apple to look into the Apple computers catching fire. Um.. THEY DID. They recalled all the BATTERIES. You geniuses. What else.. Um.. Sony, who manufactures the batteries, is a JAPANESE company."TOKYO -- Japanese authorities reported Tuesday the first case of an Apple laptop catching fire in Japan and ordered the U.S. company to investigate the trouble involving the faulty Sony batteries and report back within a week."
HP heir to Apple's Throne?
Below is a quote and the link to an article that was published about HP stealing Apple's throne as the marketing genius and cult following. Yeah. Um.. Good luck with that.
"For darn near half-a-decade, no company has been able to touch the folks in Cupertino, Calif., in terms of sheer corporate karma. Everything Apple (Nasdaq: AAPL) Latest News about Apple did seemed smarter and cooler than what anyone else did. Think of the media frenzy surrounding the release of every update to the iconic iPod music player or each new version of its resurgent Mac line. It didn't hurt that Apple's stock has risen more than eightfold in the past five years, due not only to its beautifully crafted products, but also to its rock-solid operational performance and terrific marketing. Halo effect, indeed."
Technology News: Strategy: Is HP the Heir to Apple's Halo?
technorati tags:HP, Apple, Technology
Monday, August 28
isc.sans.org
Recently, (as of Friday) i became an Incident Handler at isc.sans.org or incidents.org. I think it's great, obviously.
I think this will allow me to learn alot more, help people out, and most of all, make sure people have accurate and up to date information on the IDS/IPS world, as well as emerging threats.
I look forward to seeing you online over there, and be sure and drop me a note ateslerj@gmail.com whenever you get a chance.
I think this will allow me to learn alot more, help people out, and most of all, make sure people have accurate and up to date information on the IDS/IPS world, as well as emerging threats.
I look forward to seeing you online over there, and be sure and drop me a note at
isc.sans.org
Recently, (as of Friday) i became an Incident Handler at isc.sans.org or incidents.org. I think it's great, obviously.
I think this will allow me to learn alot more, help people out, and most of all, make sure people have accurate and up to date information on the IDS/IPS world, as well as emerging threats.
I look forward to seeing you online over there, and be sure and drop me a note ateslerj@gmail.com whenever you get a chance.
I think this will allow me to learn alot more, help people out, and most of all, make sure people have accurate and up to date information on the IDS/IPS world, as well as emerging threats.
I look forward to seeing you online over there, and be sure and drop me a note at
Friday, August 25
Back from Chicago and a small milestone
Welp, spent all week in Chicago (again). I like that city. I recommend The Palmer House Hilton if you are staying in Chicago.
Nice place. I know my friend Nigel is "W" fan, and theres one of those too.
As for the milestone, Blogger.com tells me that THIS post is #701. 700 posts! I don't know how much of a milestone that is, but I think it's pretty cool.
Beer:30
Nice place. I know my friend Nigel is "W" fan, and theres one of those too.
As for the milestone, Blogger.com tells me that THIS post is #701. 700 posts! I don't know how much of a milestone that is, but I think it's pretty cool.
Beer:30
Traffic
I've started taking a look at my access_log file in apache, I've been blogged on a couple different rather public blogs recently and my traffic has increased exponentially.
So, let me put this out there.
My web server is protected by at least 6 different methods (3rd party programs). If I don't like what you are doing on my site, (like trying to wget -r it or something), or hell, if I don't like your User-Agent, you will be denied.
mod_security + Inline Snort + Firewalls and some other tidbits of niceness, are handy.
So, let me put this out there.
My web server is protected by at least 6 different methods (3rd party programs). If I don't like what you are doing on my site, (like trying to wget -r it or something), or hell, if I don't like your User-Agent, you will be denied.
mod_security + Inline Snort + Firewalls and some other tidbits of niceness, are handy.
Marty (or Martin) Roesch joins the Blogging masses
Well Marty, it didn't take us long, we found your blog. Martin Roesch (or Marty), my CTO of Sourcefire and original author of Snort, the world famous (de facto standard) Intrusion Detection and Prevention System has a blog.
I for one, welcome our Blogging overlords. :-), So on behalf of the blogging community, Marty, Welcome. Click here for Marty's Blog
I for one, welcome our Blogging overlords. :-), So on behalf of the blogging community, Marty, Welcome. Click here for Marty's Blog
Back from Chicago and a small milestone
Welp, spent all week in Chicago (again). I like that city. I recommend The Palmer House Hilton if you are staying in Chicago.
Nice place. I know my friend Nigel is "W" fan, and theres one of those too.
As for the milestone, Blogger.com tells me that THIS post is #701. 700 posts! I don't know how much of a milestone that is, but I think it's pretty cool.
Beer:30
Nice place. I know my friend Nigel is "W" fan, and theres one of those too.
As for the milestone, Blogger.com tells me that THIS post is #701. 700 posts! I don't know how much of a milestone that is, but I think it's pretty cool.
Beer:30
Thursday, August 24
IBM Buys ISS for 1.3B
Okay, so IBM bought ISS. Interesting.
Now, in recent years IBM has kinda ditched their software/hardware business and have went more MSSP, (Managed Services). Did IBM buy ISS for that? Did they buy them to enhance their customer base? Did they buy them to suddenly jump both feet directly into the Security space?
My good friend Alan Shimel had this to say:
"[...] ISS for years has been growing more and more services and less and less software revenue. In fact some might claim they were more a services company than a software company. Also, to a certain extent was ISS part of the walking dead. Still a player, but frankly not keeping up with cutting edge stuff and living on their reputation. [...] I think Tom Noonan and the rest of the ISS team should be congratulated on bringing this ship into port. The real question is what does IBM do with this company. Do they emphasize the services and research or do they revitalize the product line up. Time will tell. It certainly makes for excitement in the security industry though."
Interesting.
Now, in recent years IBM has kinda ditched their software/hardware business and have went more MSSP, (Managed Services). Did IBM buy ISS for that? Did they buy them to enhance their customer base? Did they buy them to suddenly jump both feet directly into the Security space?
My good friend Alan Shimel had this to say:
"[...] ISS for years has been growing more and more services and less and less software revenue. In fact some might claim they were more a services company than a software company. Also, to a certain extent was ISS part of the walking dead. Still a player, but frankly not keeping up with cutting edge stuff and living on their reputation. [...] I think Tom Noonan and the rest of the ISS team should be congratulated on bringing this ship into port. The real question is what does IBM do with this company. Do they emphasize the services and research or do they revitalize the product line up. Time will tell. It certainly makes for excitement in the security industry though."
Interesting.
Wednesday, August 23
IBM Buys ISS for 1.3B
Okay, so IBM bought ISS. Interesting.
Now, in recent years IBM has kinda ditched their software/hardware business and have went more MSSP, (Managed Services). Did IBM buy ISS for that? Did they buy them to enhance their customer base? Did they buy them to suddenly jump both feet directly into the Security space?
My good friend Alan Shimel had this to say:
"[...] ISS for years has been growing more and more services and less and less software revenue. In fact some might claim they were more a services company than a software company. Also, to a certain extent was ISS part of the walking dead. Still a player, but frankly not keeping up with cutting edge stuff and living on their reputation. [...] I think Tom Noonan and the rest of the ISS team should be congratulated on bringing this ship into port. The real question is what does IBM do with this company. Do they emphasize the services and research or do they revitalize the product line up. Time will tell. It certainly makes for excitement in the security industry though."
Interesting.
Now, in recent years IBM has kinda ditched their software/hardware business and have went more MSSP, (Managed Services). Did IBM buy ISS for that? Did they buy them to enhance their customer base? Did they buy them to suddenly jump both feet directly into the Security space?
My good friend Alan Shimel had this to say:
"[...] ISS for years has been growing more and more services and less and less software revenue. In fact some might claim they were more a services company than a software company. Also, to a certain extent was ISS part of the walking dead. Still a player, but frankly not keeping up with cutting edge stuff and living on their reputation. [...] I think Tom Noonan and the rest of the ISS team should be congratulated on bringing this ship into port. The real question is what does IBM do with this company. Do they emphasize the services and research or do they revitalize the product line up. Time will tell. It certainly makes for excitement in the security industry though."
Interesting.
Thursday, August 17
Star Wars Episode 3: A Lost Hope
Click here
This is pretty damn funny. Someone made a 6 minute long paroday of Episode 3. Very well done, pretty damn funny too.
This is pretty damn funny. Someone made a 6 minute long paroday of Episode 3. Very well done, pretty damn funny too.
Star Wars Episode 3: A Lost Hope
Click here
This is pretty damn funny. Someone made a 6 minute long paroday of Episode 3. Very well done, pretty damn funny too.
This is pretty damn funny. Someone made a 6 minute long paroday of Episode 3. Very well done, pretty damn funny too.
Stephen Colbert loses it
This is back when Colbert was on the Daily Show, and if you watch Colbert now, you have to wonder how he doesn't crack up at himself.
But he loses it here...
But he loses it here...
Stephen Colbert loses it
This is back when Colbert was on the Daily Show, and if you watch Colbert now, you have to wonder how he doesn't crack up at himself.
But he loses it here...
But he loses it here...
Sunday, August 13
Out to visit all the mac stores
Apparently this guy is out to visit all the Apple Stores there are.
Apparently someone Dugg my mac.com site. I'm a big geek.
read more | digg story
Apparently someone Dugg my mac.com site. I'm a big geek.
read more | digg story
Out to visit all the mac stores
Apparently this guy is out to visit all the Apple Stores there are.
Apparently someone Dugg my mac.com site. I'm a big geek.
read more | digg story
Apparently someone Dugg my mac.com site. I'm a big geek.
read more | digg story
Wednesday, August 9
Leopard vs. Vista
Apparently, Paul Thermott over here is a Windows fan.
OKay.
I'm an Apple fan. While he does bring up some good points, leaves out some others, and basically rants about how little of a significance stuff like 'Time Machine's' graphics are (Apple does this to LOOK GOOD, that why it's done), he does bring up some good points.
One he leaves out, and I think of people missed..
Leopard introduces the ability to make a Dashboard widget out of any website. To have live content on the Desktop. MS did this awhile ago.. It's called 'Active Desktop', agreed, not as pretty, and very clunky, but it's done tech.
OKay.
I'm an Apple fan. While he does bring up some good points, leaves out some others, and basically rants about how little of a significance stuff like 'Time Machine's' graphics are (Apple does this to LOOK GOOD, that why it's done), he does bring up some good points.
One he leaves out, and I think of people missed..
Leopard introduces the ability to make a Dashboard widget out of any website. To have live content on the Desktop. MS did this awhile ago.. It's called 'Active Desktop', agreed, not as pretty, and very clunky, but it's done tech.
Leopard vs. Vista
Apparently, Paul Thermott over here is a Windows fan.
OKay.
I'm an Apple fan. While he does bring up some good points, leaves out some others, and basically rants about how little of a significance stuff like 'Time Machine's' graphics are (Apple does this to LOOK GOOD, that why it's done), he does bring up some good points.
One he leaves out, and I think of people missed..
Leopard introduces the ability to make a Dashboard widget out of any website. To have live content on the Desktop. MS did this awhile ago.. It's called 'Active Desktop', agreed, not as pretty, and very clunky, but it's done tech.
OKay.
I'm an Apple fan. While he does bring up some good points, leaves out some others, and basically rants about how little of a significance stuff like 'Time Machine's' graphics are (Apple does this to LOOK GOOD, that why it's done), he does bring up some good points.
One he leaves out, and I think of people missed..
Leopard introduces the ability to make a Dashboard widget out of any website. To have live content on the Desktop. MS did this awhile ago.. It's called 'Active Desktop', agreed, not as pretty, and very clunky, but it's done tech.
MS 06-040
Been reading alot about MS06-040. Apparently this is going around the internet as being 'THE' thing. THE next vulnerability. Now, I've also seen alot of people trying to run around writing Snort signatures for it.
Be honest with you.. these signatures are not written by normal humans... :) The VRT team is 'Above the Rim' when it comes to netbios rules. Netbios rules are like, easily the most difficult rules written, and perhaps the hardest to understand. I teach rule classes all the time, and let me tell you, when I put a netbios rule up on the screen, after i get done teaching pcre, and byte_test, byte_jump.. students still don't understand it. So, if you have a Sourcefire rules subscription for VRT rules, go grab these guys. If you don't, well you'll have to wait 5 days. But these rules are exactly the reason that you should buy a subscription. This is why one is needed.
So, let me just say... today, we published rules for these guys. Check out the vulnerability notice we put out today here Also here:
Be honest with you.. these signatures are not written by normal humans... :) The VRT team is 'Above the Rim' when it comes to netbios rules. Netbios rules are like, easily the most difficult rules written, and perhaps the hardest to understand. I teach rule classes all the time, and let me tell you, when I put a netbios rule up on the screen, after i get done teaching pcre, and byte_test, byte_jump.. students still don't understand it. So, if you have a Sourcefire rules subscription for VRT rules, go grab these guys. If you don't, well you'll have to wait 5 days. But these rules are exactly the reason that you should buy a subscription. This is why one is needed.
So, let me just say... today, we published rules for these guys. Check out the vulnerability notice we put out today here Also here:
Sunday, August 6
Apple stuffz
Okay, I'm Blogging from an Apple Store in Tampa, Fl.
(I got to alot of Apple Stores)
Apple Store visit
Couple questions I've overheard from the people at the store:
"Should I get the 17 or the 20 in iMac". Price isn't the issue, it's whether or not to get the 17 or the 20. UM GET THE 20!
"Should I get the 30G or the 60G iPod". 60. no question.
One note. People love these stores. Have you ever been to one? No? Go to one. Find one and go. I'll wait here.
(I got to alot of Apple Stores)
Apple Store visit
Couple questions I've overheard from the people at the store:
"Should I get the 17 or the 20 in iMac". Price isn't the issue, it's whether or not to get the 17 or the 20. UM GET THE 20!
"Should I get the 30G or the 60G iPod". 60. no question.
One note. People love these stores. Have you ever been to one? No? Go to one. Find one and go. I'll wait here.
Apple stuffz
Okay, I'm Blogging from an Apple Store in Tampa, Fl.
(I got to alot of Apple Stores)
Apple Store visit
Couple questions I've overheard from the people at the store:
"Should I get the 17 or the 20 in iMac". Price isn't the issue, it's whether or not to get the 17 or the 20. UM GET THE 20!
"Should I get the 30G or the 60G iPod". 60. no question.
One note. People love these stores. Have you ever been to one? No? Go to one. Find one and go. I'll wait here.
(I got to alot of Apple Stores)
Apple Store visit
Couple questions I've overheard from the people at the store:
"Should I get the 17 or the 20 in iMac". Price isn't the issue, it's whether or not to get the 17 or the 20. UM GET THE 20!
"Should I get the 30G or the 60G iPod". 60. no question.
One note. People love these stores. Have you ever been to one? No? Go to one. Find one and go. I'll wait here.
Tuesday, August 1
(mutt|muttng)
Lets just give this a shot people, okay?
If you are using a *nix based client, (or even cygwin), give (mutt|muttng) a shot would you? I have been using muttng for about two months now, recently tried to use Apple's Mail.app again, and it irritated me. Muttng is SO much better.
Give it a shot. Just for a month. You'll be hooked.
It takes a bit to set it up, (i'm not going to lie), but it is SO worth it.
If you are using a *nix based client, (or even cygwin), give (mutt|muttng) a shot would you? I have been using muttng for about two months now, recently tried to use Apple's Mail.app again, and it irritated me. Muttng is SO much better.
Give it a shot. Just for a month. You'll be hooked.
It takes a bit to set it up, (i'm not going to lie), but it is SO worth it.
(mutt|muttng)
Lets just give this a shot people, okay?
If you are using a *nix based client, (or even cygwin), give (mutt|muttng) a shot would you? I have been using muttng for about two months now, recently tried to use Apple's Mail.app again, and it irritated me. Muttng is SO much better.
Give it a shot. Just for a month. You'll be hooked.
It takes a bit to set it up, (i'm not going to lie), but it is SO worth it.
If you are using a *nix based client, (or even cygwin), give (mutt|muttng) a shot would you? I have been using muttng for about two months now, recently tried to use Apple's Mail.app again, and it irritated me. Muttng is SO much better.
Give it a shot. Just for a month. You'll be hooked.
It takes a bit to set it up, (i'm not going to lie), but it is SO worth it.
Monday, July 31
For my MacBook Pro readers
Hey all. If you have a MacBook Pro, 15in type..
You may be entitled to a brand new battery. Click here, and go get it
You may be entitled to a brand new battery. Click here, and go get it
For my MacBook Pro readers
Hey all. If you have a MacBook Pro, 15in type..
You may be entitled to a brand new battery. Click here, and go get it
You may be entitled to a brand new battery. Click here, and go get it
Saturday, July 29
Blog was down
Sorry about that everyone. The Blog was down. I got emails from several people notifying me of this. I appreciate it. Keep them coming.
I was mucking around with a couple networking processes and forgot to reset one. All is well now.
I was mucking around with a couple networking processes and forgot to reset one. All is well now.
Blog was down
Sorry about that everyone. The Blog was down. I got emails from several people notifying me of this. I appreciate it. Keep them coming.
I was mucking around with a couple networking processes and forgot to reset one. All is well now.
I was mucking around with a couple networking processes and forgot to reset one. All is well now.
Thursday, July 27
MacBook Complaints
Okay,
Recently I've been reading alot of stuff about the complaints people have had with the MacBooks. Now, I can't speak as to the whining noise that is heard (other than it may be a fan that is caught up...)
But the discoloration. I've heard alot about this 'mysterious miscoloration' that is taking place on the palmrest area of the MacBook.
Well, go take a look at this link, or even at the picture below.
Look at the discoloration. There are four major spots. Left and right. Where the wrists sit. On the mouse bad button, where the thumb rests from clicking, and near the space bar where the thumb rests to hit the spacebar while typing. The user in the picture is obviously right hand dominant. You can see the shape of the thumb on the mousepad button!!
Now, It's a WHITE computer. You have dirty hands. And you guys are complaining because of the discoloration? How about, 'wash your hands before using the computer'!? Whats up with that little tidbit?
I use a powerbook, its metal. But even the dirt on my hands transfers to the medium after months of use. I clean it, it goes away, end of story.
Use your brains people. It's not Apple's fault that there is a 'weird discoloration', if you people knew what soap was, you wouldn't have the problem.
Recently I've been reading alot of stuff about the complaints people have had with the MacBooks. Now, I can't speak as to the whining noise that is heard (other than it may be a fan that is caught up...)
But the discoloration. I've heard alot about this 'mysterious miscoloration' that is taking place on the palmrest area of the MacBook.
Well, go take a look at this link, or even at the picture below.
Look at the discoloration. There are four major spots. Left and right. Where the wrists sit. On the mouse bad button, where the thumb rests from clicking, and near the space bar where the thumb rests to hit the spacebar while typing. The user in the picture is obviously right hand dominant. You can see the shape of the thumb on the mousepad button!!
Now, It's a WHITE computer. You have dirty hands. And you guys are complaining because of the discoloration? How about, 'wash your hands before using the computer'!? Whats up with that little tidbit?
I use a powerbook, its metal. But even the dirt on my hands transfers to the medium after months of use. I clean it, it goes away, end of story.
Use your brains people. It's not Apple's fault that there is a 'weird discoloration', if you people knew what soap was, you wouldn't have the problem.
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