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Showing posts from October, 2006

San Diego, CA

So here I am. Tired as hell, in San Diego. I have to fly back to Georgia tomorrow. Then fly to Pheonix on Friday.



I travel too much.

Picture of my wife and I in San Antonio

My boss took this picture of my wife and I on the one of the tour boats that goes around the Riverwalk in San Antonio, TX. Good times.

"But Joel, you went to San Antonio, did you take a picture of The Alamo?"

yes.

Picture of me teaching

One of my guys in my class I was teaching in Rhode Island not too long ago took this snap shot. The picture is of me assisting the screen in showing all the words. You can see the projection over running the right hand side of the screen. Heh. oh well.

San Diego, CA

So here I am. Tired as hell, in San Diego. I have to fly back to Georgia tomorrow. Then fly to Pheonix on Friday.



I travel too much.

Picture of my wife and I in San Antonio

My boss took this picture of my wife and I on the one of the tour boats that goes around the Riverwalk in San Antonio, TX. Good times.

"But Joel, you went to San Antonio, did you take a picture of The Alamo?"

yes.

Fun in Texas

As if I needed another example of why I don't live in Texas, my wife's uncle sent me these pictures of a snake inside of the motor box that controls their boat lifter. (Raises the boat up and down into the water)

Avis is stupid

I was in the line at Avis in ATL recently. I saw this sign and thought it was funny and yet dumb. Who are the advertising/marketing people that should be shoved off a cliff for this one?

Fun in Texas

As if I needed another example of why I don't live in Texas, my wife's uncle sent me these pictures of a snake inside of the motor box that controls their boat lifter. (Raises the boat up and down into the water)

Avis is stupid

I was in the line at Avis in ATL recently. I saw this sign and thought it was funny and yet dumb. Who are the advertising/marketing people that should be shoved off a cliff for this one?

American Airlines

I wound up flying First Class in American Airlines today. Let me just compliment AA. Best two flights I have ever had. Aside from being late out of ATL (which was ATL's fault, I am sure), I sat in first class, I got a meal, (vegetable pizza and a salad. it was good!), and aside from the lady who had a panic attack on the plane and had to be given oxygen.

American Airlines rox. I'd fly American Airlines if I could everytime if their service was that good every time.

American Airlines

I wound up flying First Class in American Airlines today. Let me just compliment AA. Best two flights I have ever had. Aside from being late out of ATL (which was ATL's fault, I am sure), I sat in first class, I got a meal, (vegetable pizza and a salad. it was good!), and aside from the lady who had a panic attack on the plane and had to be given oxygen.

American Airlines rox. I'd fly American Airlines if I could everytime if their service was that good every time.

More Airport fun

So, I get to the airport today, and they cancel my flight when it was almost here.

Quick Story: I am currently sitting in the Augusta, GA (AGS) airport. I was booked on flight 4293 out of Augusta to Atlanta. They apparently cancelled the connecting flight from ATL to AGS, thusly canceling the return 4293.

Since flying at 2 was going to miss my connecting flight on flight 397 from ATL to SAN. (Where I had a first class upgrade) So Delta rebooked me through American Airlines. (Where i am sitting in coach!) and I wind up getting to SAN 4 hours later.

Just another late flight where the customers get screwed going from ATL to AGS or AGS to ATL. How can ASA possibly be against the customer (stay in business doing this to their customers) this much?

Delta's response

Delta wrote me back. I believe this to be an UNACCEPTABLE response.


Dear Mr. Esler,

Thank you for your e-mail and for sharing your disappointing travel
experience with us. We welcome your comments as they assist us in the
continuous evaluation of our performance.

We regret you were inconvenienced because of a missed flight connection.
Delaying a flight for a confirmed passenger is a difficult situation for
the airlines. In the past our policy was to wait for passengers whenever
possible even at the expense of on-time performance. Now, our customers
tell us that being on time is a high priority, and we have changed our
practices to better meet these expectations.

We expect our people to do everything they can to help customers
transfer between flights; however, they have been instructed not to make
guarantees about connections. The operations supervisors in each city
are responsible for the final decision to delay a flight. They have
access to all necessary information, such as flig…

Delta sucks

Okay. I could write this big long post about how Delta sucks. But I already did. Here an email I wrote to Delta:

------------

Yesterday, October 21, 2006, I was traveling from Denver, CO to Augusta,GA and had a connection in Atlanta Hartsfield-Jackson Airport. My flight from Denver was approximately 7 minutes late in arrival (the plane had to be de-iced in DEN), so I had hustle from one gate to the next. When I got to the original gate, I was notified of a gate change of just a few more gates down the concourse.

When I arrived at the gate at 2:55 p.m., I was told by the gate attendant that the flight had already left. I was disappointed to hear that the flight was already packed up and gone, yet the scheduled departure was not until 3:07 p.m. What bothered me the most is that I could still see the baggage crew loading the plane and the gate attendants were still printing out the passenger manifest.

I contacted the customer service department for Medallion members and expressed m…

More Airport fun

So, I get to the airport today, and they cancel my flight when it was almost here.

Quick Story: I am currently sitting in the Augusta, GA (AGS) airport. I was booked on flight 4293 out of Augusta to Atlanta. They apparently cancelled the connecting flight from ATL to AGS, thusly canceling the return 4293.

Since flying at 2 was going to miss my connecting flight on flight 397 from ATL to SAN. (Where I had a first class upgrade) So Delta rebooked me through American Airlines. (Where i am sitting in coach!) and I wind up getting to SAN 4 hours later.

Just another late flight where the customers get screwed going from ATL to AGS or AGS to ATL. How can ASA possibly be against the customer (stay in business doing this to their customers) this much?

Delta's response

Delta wrote me back. I believe this to be an UNACCEPTABLE response.


Dear Mr. Esler,

Thank you for your e-mail and for sharing your disappointing travel
experience with us. We welcome your comments as they assist us in the
continuous evaluation of our performance.

We regret you were inconvenienced because of a missed flight connection.
Delaying a flight for a confirmed passenger is a difficult situation for
the airlines. In the past our policy was to wait for passengers whenever
possible even at the expense of on-time performance. Now, our customers
tell us that being on time is a high priority, and we have changed our
practices to better meet these expectations.

We expect our people to do everything they can to help customers
transfer between flights; however, they have been instructed not to make
guarantees about connections. The operations supervisors in each city
are responsible for the final decision to delay a flight. They have
access to all necessary information, such as flig…

Delta sucks

Okay. I could write this big long post about how Delta sucks. But I already did. Here an email I wrote to Delta:

------------

Yesterday, October 21, 2006, I was traveling from Denver, CO to Augusta,GA and had a connection in Atlanta Hartsfield-Jackson Airport. My flight from Denver was approximately 7 minutes late in arrival (the plane had to be de-iced in DEN), so I had hustle from one gate to the next. When I got to the original gate, I was notified of a gate change of just a few more gates down the concourse.

When I arrived at the gate at 2:55 p.m., I was told by the gate attendant that the flight had already left. I was disappointed to hear that the flight was already packed up and gone, yet the scheduled departure was not until 3:07 p.m. What bothered me the most is that I could still see the baggage crew loading the plane and the gate attendants were still printing out the passenger manifest.

I contacted the customer service department for Medallion members and expressed m…

Blogging Amount

Obviously lately, I haven't been blogging alot. I've been on the road straight now for about 6 weeks. I'm a bit tired, and don't get the chance to blog as much as I wish I could.

I will be off in a week or so, then I might be able to catch up a bit with all the stuff going on. In the meantime, enjoy Star Wars parodies.

Blogging Amount

Obviously lately, I haven't been blogging alot. I've been on the road straight now for about 6 weeks. I'm a bit tired, and don't get the chance to blog as much as I wish I could.

I will be off in a week or so, then I might be able to catch up a bit with all the stuff going on. In the meantime, enjoy Star Wars parodies.

IE7 and how much it sucks

I wrote this article on isc.sans.org... i got lots of MS zealot feedback saying that I was bashing.

---
Thanks to one of our readers that wrote in to tell us that IE7, will be released this month via Automatic Update according to Microsoft's "IEBlog".

Unfortunately, it's still based on a similar code base, and will still hold the majority of market share. So, this brings me to the point of the article which I had originally intended..

My advice? Diversify. Use other browsers. I use Safari, Firefox, and Opera. I own zero Windows based computers, but I have access to thousands. I suggest you out there in 'reader land' switch to something else. Unless we see empirical evidence that IE7 is vastly more secure and superior.. it will wind up like its predecessors.

Yes, I know that on some corporate environments, its impossible to switch. There are applications that are dependent on IE. But I blame the Application Developers. Code to more open standards, tr…